2. Meaning of Personal Data
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
3. Information We Collect
Depending upon your use of our Services, we may collect some or all of the following personal contact information such as:
- Email address
- Telephone number (not mandatory)
You will not be able to contact us on our Website without providing this information. This information will not be used for any other purpose unless you subscribe to our newsletter.
4. How We Use your Personal Information
Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it.
With your permission and where permitted by law, we may use your personal data for marketing purposes, which may include contacting you by e-mail with information and news on our services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
5. Legal Grounds for Using Your Personal Information
The law permits us to process your personal data in the way we do because the processing is:
- necessary for the purposes of the legitimate interests that we pursue, which are:
- to run and administer our business;
- to prevent fraud;
- to provide you with our services;
- to evaluate, develop or improve our services;
- to keep you informed about relevant products and services you are using;
- to discharge our legal obligations to store and disclose information where necessary; and/or
- to provide You with an efficient and smooth customer experience;
- necessary for the performance of our contract with You to provide You with our services;
- necessary in order to comply with a legal obligation to which we are subject; or
- permitted by You, because You have given us consent.
Where Your Personal Information is Stored or Transferred
We share your data with external third parties that are based outside of the EEA.
We will only store and transfer your personal data to countries that the European Commission has deemed to provide an adequate level of personal data protection. More information is available from the European Commission.
6. Disclosure of Your information
We will disclose your information to:
- Our sister companies, third party service providers and agents in order to provide the products and services;
- Other third parties, with your consent, whose products and services may be of interest to you;
- In the event that we sell or buy any business or assets, to the prospective seller or buyer of such business or assets;
- If Agpaytech or substantially all of its assets are acquired by a third party, to the acquiring third party; or
- A third party if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions and other agreements; or to protect the rights, property, or safety of Agpaytech, our customers or others.
7. Links to Other Websites
8. Behavioral Targeting / Retargeting
We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third-party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not receive this information used for the purpose of serving your interest-based ads, you may opt-out at any time. Otherwise you will continue to receive generic ads.
9. How We Protect Your Personal Information
We ensure that there are appropriate technical, physical, electronic, and administrative safeguards in place to protect Your personal details from unauthorised access. Your data is secured by encryption, firewalls and Secure Socket Layer (SSL) technology. This is industry standard encryption technology which manages the security of messages transmitted across the internet. When we receive your data, we store it on secure servers which can only be accessed by us.
10. How To Control Your Personal Information
- In addition to your rights under the GDPR, when you submit personal data via Our Services, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails. The consent might be revoked at any time by electronic message or by clicking on the “Unsubscribe” link at the end of the commercial information.
- You may also wish to sign up to one or more of the preference services that may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
- You may request to review, delete or update your personal information to ensure it is accurate, by contacting us. We aim to respond to your request for access within 30 days.
11. Withholding Information
12. How To Access Your Personal Information
If you want to know what personal information, we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent via firstname.lastname@example.org To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 21 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
14. Your Rights
Under the GDPR, you have the following rights, which we will always work to uphold:
- The right to be informed about our collection and use of your personal data.
- The right to access the personal data we hold about you.
- The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
- The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have.
- The right to restrict (i.e. prevent) the processing of your personal data.
- The right to object to us using your personal data for a particular purpose or purposes.
- The right to data portability. This means that, if you have provided personal data to us directly, we use it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
- Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
- For more information about our use of your personal data or exercising your rights as outlined above, please contact us via email@example.com.
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
16. Contacting Us
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details: